"CHANGE BEFORE YOU HAVE TO"
Lessons Learnt in Stakeholder and Employee Engagement
VIEW ON DEMAND! REGISTER TO VIEW RECORDED VIDEOS OF EACH SESSION
“McKinsey research and client experience suggest that half of all efforts to transform organizational performance fail either because senior managers don’t act as role models for change or because people in the organization defend the status quo.
In other words, despite the stated change goals, people on the ground tend to behave as they did before.
Equally, the same McKinsey research indicates that if companies can identify and address pervasive mind-sets at the outset, they are four times more likely to succeed in organizational-change efforts than are companies that overlook this stage"
Join us for a series of inspiring leadership stories and strategies from some of the most respected and largest organisations in the country.
These highly interactive 1 hour panel discussions will focus on sharing the change leadership journey including the ‘why’, what worked, what did not and lessons learnt.
The agenda of each session will be driven by your questions/challenges put forward prior and during the event. Attendees drive the discussion.
Key areas of discussion would include stakeholder engagement as well as how people within the organisations were supported through the journey
The objective of these webinars is to help business and change leaders learn from the wisdom and experiences of the speakers to help them better man change and transformation within their organisations.
Each webinar will include a 30 minute panel discussion and a 30 minute Q&A
You can view the speaker’s LinkedIn profile by clicking on their photo
Each session can be booked separately or you can register for the entire series at a discounted investment.
Inspiring leaders from Australia’s leading organisations such as
IAG, Stockland, NAB, Evolution Mining, Optus and more to be announced!
WHY VIEW ON DEMAND?
Be inspired by authentic leadership stories of leaders driving change within large organisations
Get practical insights and learnings on how to better lead your change or transformation program in a complex business environment
Save time and resources by not reinventing the wheel.
What leadership capabilities are needed to lead change?
What change management strategies were used, if any?
WHO SHOULD ATTEND?
Business leaders, Line Managers, Change and Transformation leaders, HR leaders, Chief Customer Officers, Heads of Technology, Program and Project Leaders, Business Analysts
The recent completion of the sale of MLC Wealth from NAB to IOOF for $1.44bn represents a significant transaction in the financial services industry and transformation of the Australian wealth management landscape. Three years ago following the sale of the Life Insurance business to Nippon, NAB announced the intent to exit the wealth management business. A new CEO, Geoff Lloyd was hired to lead what would become a refreshed and reinvigorated MLC Wealth that ultimately attracted the eye of Renato Mota and the IOOF team. The purpose was clear; the challenge was significant.
Untangling the wealth business from NAB and transitioning to a true member centric wealth business tested everyone’s leadership and resilience. The role of NULIS Nominees (Trustee Board for MLC Super Funds) was pivotal in assessing the transaction through the lenses of members’ best interests, cultural fit and values, risk management and readiness to transition to IOOF in a strong and orderly handover process. Change leadership lessons abound in navigating the requirements of ‘members’ best interests’ – our ‘true north’, Regulators, shareholders and employees and is a story to be told
In November 2019, Evolution Mining announced that it had acquired the Red Lake gold mine from Newmont, with the sale due to close on March 31, 2020.
Evolution is an Australian-based gold miner. At the time Evolution had six assets in Australian, with Red Lake representing our first offshore foray, so the integration was going to be a significant undertaking for us.
The time between the announcement of the deal and closure of the sale was a period of detailed planning as we attempted to learn about our soon to be colleagues in North America and the business we were about to inherit in order to most effectively identify the changes required.
During this time, all members of the Leadership Team and many other senior leaders spent time in the frozen north (temperatures in winter can range from -20 degrees C to less than -40) as we prepared to carry out the largest change in our company's history, with elements of cultural change, technology change, and business process change required to turn around the performance of a once great mine whose performance had deteriorated after a number of years of under-investment.
And then Covid hit.
The challenge was the same, but now we had to do it from the other side of the world, with little time zone overlap, with almost none of our team on the ground, and with a very tight time frame due to the conditions of the sale agreement.
Over the next six months, some great wins were achieved including:
Sharing Evolution’s values and culture with the Red Lake workforce
An upgrade of the asset's Mineral Resource from 7 million ounces of gold to 11 million ounces
Migrating Red Lake's technology platform including ERP, People systems, safety systems and communication platforms from the previous parent company to Evolution's.
Many lessons were learnt and relearnt. The most important include:
Clear and transparent communication
Disciplined change processes
The importance of looking at things through a different lens
The need to respect cultural differences
In the lead up to the Financial Services Royal Commission of 2018-19, a seismic shift was occurring in customer and community perception of Financial institutions, with an ever growing expectation that equitable customer outcomes be prioritised over excessive profits and shareholder return. Luke Boyle,, shares his reflections of driving an industry leading move during this period to retire a highly profitable insurance product that didn’t consistently meet their collective standards for customer outcomes. In this session he will discuss driving change through purpose led decision making, managing the downside of ‘doing the right thing’, and the value of aligned and genuine business partnership when navigating significant change.
"Change leadership is the ability to inspire people to do what needs to be done; without them needing to be asked".
Facilitator, Raj Mendes, MD, The Customer Experience Company,.
As co-chair of Stockland’s Modern Slavery working group. Petie will share the journey Stockland has been on to respond to new legislation, the Commonwealth Modern Slavery Act - a significant change effort that required cross collaboration not only within a large ASX listed company but also with industry peers and the supply chain.
Jenny coordinates the Australian Catholic Anti-slavery Network (ACAN) - a collaborative modern slavery risk management program across 40+ Catholic entities.
Jenny will share insights about the change process for developing staff, executive and board capabilities and leadership in response to the Modern Slavery Act 2018.
In a fast moving industry you need to continually drive change and innovation to stay relevant
Why Optus, anchors behaviours in their strategy and leverages it to drive outcomes for their customers and clear accountability for your employees
What we do to drive alignment?
How we deliver, embed and reinforce and measure success